Privacy Policy for Hotshot Property Management LLC
Effective Date: August 4, 2025
Hotshot Property Management LLC ("we," "us," or "our") is committed to protecting the privacy of our clients, customers, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, SMS/text messaging campaigns, and other communications related to our real estate investment and property management services. By engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Information that identifies you, such as your name, phone number, email address, and mailing address, provided when you contact us, inquire about properties, or opt into our SMS messaging services.
Non-Personal Information: Aggregated or anonymized data, such as website usage statistics or general demographic information, that does not identify you directly.
Communication Data: Information you provide when you communicate with us via phone, email, text messages, or forms, including inquiries about properties or services.
Automatically Collected Data: Information collected through cookies or similar technologies when you visit our website, such as IP addresses, browser type, and pages visited.
2. How We Collect Information
We collect information in the following ways:
Directly from You: When you provide information through forms, phone calls, emails, or text messages, such as when opting into our SMS campaigns or requesting property details.
Automated Technologies: Through cookies, web beacons, or analytics tools on our website.
Third Parties: From publicly available sources, real estate databases, or marketing partners, provided they have obtained your consent to share such information.
3. How We Use Your Information
We use your information to:
Provide real estate investment and property management services, including responding to inquiries about properties.
Send SMS/text messages for marketing, promotions, or updates about properties, only with your express consent.
Communicate with you about transactions, appointments, or service updates.
Improve our services, website, and customer experience through analytics and feedback.
Comply with legal obligations, such as record-keeping or responding to regulatory requests.
4. SMS/Text Messaging
By opting into our SMS messaging services, you consent to receive text messages from Hotshot Property Management LLC regarding property listings, promotions, or service updates.
Opt-In: You must explicitly opt in to receive SMS messages, typically by providing your phone number and agreeing to receive texts.
Message Content: Messages may include property alerts, market updates, or promotional offers.
Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message or contacting us at the details below. We will promptly remove you from our messaging list.
Message Frequency: Message frequency varies but will not exceed reasonable limits (e.g., 5 messages per month unless otherwise specified).
Costs: Standard message and data rates may apply, as determined by your mobile carrier.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information:
With service providers (e.g., SMS platform providers, CRM systems) who assist in delivering our services, under strict confidentiality agreements.
To comply with legal obligations, such as responding to subpoenas or court orders.
With your consent, such as when connecting you with a lender or real estate partner.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You have the following rights regarding your information:
Access and Update: You may request access to or updates to your personal information by contacting us.
Opt-Out: You may opt out of marketing communications, including SMS, by replying "STOP" or contacting us.
Do Not Call: You may request to be added to our internal Do Not Call list for telemarketing purposes.
8. Third-Party Links
Our website or communications may include links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email/SMS, where applicable.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hotshot Property Management LLC
Email: [email protected]
Phone: (619) 541-8036
Address: 9920 Pacific Heights Blvd. Suite 150 San Diego, CA 92121
12. Compliance with TCPA and CTIA Guidelines
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines for SMS messaging. By opting into our SMS services, you acknowledge that you have provided prior express written consent. You may revoke this consent at any time by opting out as described above.
By using our services, you agree to this Privacy Policy. Thank you for trusting Hotshot Property Management LLC with your information.